Shipping & Delivery

Thank you for choosing Wisevisionintl for your Veterinary Ophthalmology needs. We are committed to providing you with high-quality products and excellent service. Here are some important information about our shipping policy:

Order Processing Time
Once your order is placed, ​we prioritize processing, packaging, and shipping​ to ensure your items are dispatched promptly. Orders ship in 3 business days (in-stock), 5 business days (back orders), or 15-20 business days (out-of-stock).

Shipping Method & Transit Time
Wisevisionintl shipping method is standard shipping, and it usually takes about 1-13 business days to arrive at your destination.

Delivery Time
Most orders arrive within ​4-18 business days, though delivery times may vary. Please note: During peak periods such as ​holiday seasons​ or ​new product launches, processing and shipping may require ​3-5 additional business days.

Shipping Area and Shipping Cost
We ship worldwide to 200+ countries! Our system ​calculates your shipping costs in real-time​ based on your destination and order details, then ​displays the final amount clearly during checkout. For potential shipping fee discounts or custom logistics solutions, ​contact us​ before finalizing your purchase.

Track Your Order
You can check your order status anytime by visiting the website provided in your confirmation email.

Customs Tax or Duty
Please note: Depending on your country’s regulations, ​customs duties or taxes may apply​ to international orders. If this occurs, ​first​ retain your payment receipt, ​then​ promptly contact our support team at info@wisevisionintl.com for personalized assistance.