Limited Warranty:

Warranty of  WiseVision prouducts become effective when your order is delivered.

All products on our website come with a ​1-year free warranty. For items beyond the free return period, you will ​cover the return shipping costs. After we complete the free repairs, we will ​cover the return shipping to you. If the warranty period (1 year) has expired, you will ​bear both the round-trip shipping costs and any repair fees.

Please contact us and get a professional support via info@wisevisionintl.com if you have any issues, our support team will be here to answer your questions.

The above limited warranty policies are not applied to:

• Requirements of return, refund or replace. Please see our Return & Refund Policy page.
• Products purchased and/or obtained from sources that are not authorized by WiseVision.
• Products have any changes or refinements after order is unboxed.
• Traces of ware occurred during normal use
• Damage and/or failing caused by following reasons:

1.Incorrect or irresponsible use, including inappropriate working circumstance; unstable power supply and improper plugging/unplugging; working for unreasonable intention or purpose;, etc.

2.Lack of proper maintenance and preserve, including disclosing products or parts to extreme temperature, humidity or other harmful materials; lack of lens cleaning, etc.

• Disasters including fire, flood, lightning, etc
• Product identification such as series number is unknown, unauthorized, modified or removed.
• Original order information cannot be provided.
• Damage and/or failing caused during returning
• Damage and/or failing caused by force majure or accidents;
• Other damage and/or failing not caused by the quality of the product;

WiseVision does not take responsibilities for situations listed above. Please contact our support team if you confront above situation or other complicated situation.